GameStop’s website has been ravaged by traffic for its restockings of current generation consoles and some players are getting an access denied message.
Console restockings have been hectic at GameStop recently.
Lately, hundreds of gamers have been bombarding the GameStop site whenever a console replenishment is announced.
During this madness, many players reported issues with the site.
Namely, some players are getting an access denied message on the GameStop website.
Let’s talk about the reasons behind this and how you can fix it.
What are the causes of GameStop website access denied error?
Many players recently left GameStop disappointed after failing to get an Xbox Series X Halo Infinite Edition.
Many of these players have received the infamous access denied message.
We have contacted GameStop and they have indicated several reasons that could be the cause.
The customer representative provided these two main reasons
- Using VPN
- Refresh the site too aggressively
Read more: GameStop Halo Infinite Xbox Series X Bundles Revealed – October 12-14
How do I avoid the GameStop website access denied error?
Using a VPN while trying to buy while restocking can cause issues.
Doing so could trigger GameStop’s website security systems and result in an Access Denied error.
How to avoid it: Make sure your VPN is turned off before you start trying to buy from the GameStop website.
Refresh the page too often
It’s hard not to aggressively refresh when the site isn’t performing as expected.
These bans are therefore more and more common in recent times.
How to avoid it: Make sure you slow down a bit. Instead of aggressively refreshing to fix issues on the site, try other options.
For example, you can try the GameStop mobile app on Android or iPhone.
On the app, you can also try to delete the app cache. here’s how delete app cache on iOS and on Android.
You can also try using incognito mode on your web browser.
Solutions for Gamestop Access Denied Website Error
If you are already getting this error, don’t worry. There may still be solutions you can follow.
Ideally, you will have to wait a while for this to be fixed.
However, if you are still in the middle of a replenishment and need an immediate fix, you can try these steps:
- Clear cache / cookies on app or browser
- Close the browser and open it again
- Open a new tab in incognito mode
- Try to get back to GameStop
If none of the above steps work, consider using a different network.
You can achieve this by switch to mobile data or another WiFi network.
Also make sure your VPN is turned off in case you use one.
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If the problem persists, waiting 30 minutes to an hour may resolve the issue for you.
After an hour, if the problem persists, be sure to contact GameStop.
Numerous players have contacted Twitter and GameStop support has confirmed an IP ban in some cases.
Fortunately, the support team can take care of this help.
Note that this final solution takes some time as you will need to provide certain information to GameStop.
It is therefore recommended to try all of the above steps before taking this route.