A good business analyst plays a critical role in analyzing business unit performance, solving complex problems, and contributing to the development of products, processes, and services that drive revenue and bottom line growth. This is why, when it comes to a business analyst CV, recruiters are always looking for your commercial impact.
To be selected for a job interview, you must demonstrate to a potential employer that you can do the job well by focusing your resume on highly relevant and impressive accomplishments, explained Umema Aimen, Certified Resume Writer and Delivery Manager. career services for CareerTuners.
In this guide, we’ll cover the main steps in creating an achievement-based resume, as well as some of the qualities and skills that hiring managers look for when evaluating business analysts (BAs).
Maximize the visual center
Business analysts bridge the gap between IT and business teams by using business analysis processes, techniques, tools, and technology to find solutions to business-related problems. However, while incorporating keywords in your resume as well as day-to-day tasks can help you pass the Applicant Tracking System (ATS) exam, just passing the “human” exam is not enough.
One of the best places to showcase the value you bring to the table and the results your skills produce is in the first third of your resume, also known as the “visual center,” Aimen said.
“It’s the most valuable piece of real estate on your resume because it’s where you make a critical first impression on recruiters and hiring managers,” she added.
Aimen maximizes the “visual center” by creating a short summary (no more than one or two sentences) highlighting a BA’s value proposition. To bridge the gap between job requirements and candidate skills, it also provides a list of key skills along with three to four Major achievements using BA processes, skills, and methodologies that align with key job requirements. She gave this example:
Client name, CBAP
Positively impacts bottom line by analyzing and addressing business process gaps and leading complex technology projects.
Operations Analysis | Business Process Optimization | Requirements Elicitation and Analysis | Accredited melee master
Process improvement: Led a 67% reduction in authorization processing time in Company 1 by consolidating all relevant data into a single window and automating the delegation of tasks within a 13-member team; supported 3 million users.
IT-Business Alignment: Won Company 4’s “Applause Award” for improving talent training platform efficiency by 35%, increasing enrollment rates; Performed root cause analysis and defined data upload automation requirements within a strict time frame.
Quality assurance and testing: Reduced exhaust defects by 93% by developing and aligning test cases with company user requirements 2; design and implementation of test cases in collaboration with the QA team.
To ensure your value proposition resonates with the reviewer, avoid unclear self-descriptions or irrelevant soft skills; strive to strike a balance between “hard” and “soft” keywords in the opening profile. Most importantly, review the job description and focus on skills and accomplishments that meet key requirements, including business acumen and industry expertise.
Turn ordinary tasks and responsibilities into accomplishments
A common mistake business analysts make is to fill their work history section with tasks, responsibilities, and daily tasks, which crowds out the space available to talk about your successes. Worse still, he does not meet the purpose of the role, which is to contribute to the growth and profitability of the organization.
“BA is one of the few tech-related roles where you can demonstrate business value,” Aimen noted. “So take advantage of this by quantifying your results whenever possible.”
How can you stand out? Turn ordinary tasks into accomplishments. Ask yourself questions using the Situation, Action, Result (SAR) format to gather all relevant information about your experiences and strategies that correspond to the main processes, technical tools and skills required by the position.
For example: What technical solutions have you developed to solve critical business problems? What was the impact on the company’s bottom line? (Here is more examples questions to ask.)
Also, don’t repeat statements of accomplishment: Display the breadth of your abilities by highlighting the various accomplishments and results in the opening summary and work history sections of your resume.
This summary of work experience focuses on high-impact accomplishments:
Sr. Business Systems Analyst, Company 1 03/2016 – 06/2017
Selected from 3 out of 15 business analysts to implement a fully integrated clinical platform on Pega and introduce new features and releases every 3 months; Gathered stakeholder requirements, participated in 3 week sprints, developed user stories using an ALM tool, presented demos to product owners, deployed user stories in QA and led testing user acceptance. Trained the user trainer on system operations, mentored 3 junior business analysts and onboarded 6 new developers to the team.
Delivery of the project on time: Won the “Champion Award” for ensuring the delivery of a critical release within a strict deadline despite unavailability of resources; used past manual requirements to write automation requirements and create and validate user stories.
Agile management: Delivered the project on time by leading the team after the restructuring of the team; delegated tasks based on team strengths, held twice-daily team meetings to monitor progress, and built relationships by leveraging past management experience.
Business analysis: Ensure compliance with Medicare regulations by identifying and preventing erroneous functionality in the authorization process from entering production; alerted the lead business analyst and the product owner.
Development of user stories: Save time and improve the quality of mockups by mastering and introducing Balsamiq mockups for wireframing and mockups; replaced outdated wireframing methods and trained 2 business analysts in the use of the tools.
“I worked with Name on an end-to-end implementation of a member healthcare software platform. She was always on point with her analysis of business needs with a particular focus on process improvement. –Harry Potter, Scrummaster
Final Tips and Features of an Effective Business Analyst Resume
To increase the chances that your resume will be read cover to cover, limit the length to no more than two pages.
Match the job description: To grab the attention of both automated and human reviewers, make simple changes/customizations to meet job description requirements, including hard and soft skills, organizational culture, and industry expertise, before clicking ” To send”. Even better, use a free tool like job search or Curriculum vitae wording to compare your resume to a specific job description, make changes, add the right keywords, and bypass applicant tracking systems.
Provide work samples: Provide a link to samples or a wallet that reflect your work and are representative of how you work and communicate with technical and non-technical audiences.
Be sure to include certifications and courses: You should include best certificationsas well as courses and side projects who demonstrate expertise in BA fundamentals and must-have technologies. Indicate that you are always interested in learning something new. Note that the list of side projects is essential for junior BAs with limited experience. (Also, more specialization and skills will allow you to potentially negotiate a higher salary.)